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run.events customers use the platform 365 days in the year

For planning. For marketing. For sales. For event delivery. For analytics. And to transition to the new event.

Here is the run.events comprehensive features list.

Event registration and ticket sales

Tickets and Ticket Add-Ons

Unlimited number of ticket types for attendees, sponsors, speakers, and organizers
☑️
Ticket add-ons that can be purchased only with specific ticket types
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Free and paid tickets
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Ticket availability and maximum amounts
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Hidden and VIP tickets
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Registration Forms and Payments

Event-Branded Registration Forms
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Custom registration forms and fields
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Text fields, numeric fields, drop-downs, checkboxes, etc.
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Mark which fields will be visible to sponsors through lead retrieval
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Pricing

Early bird and range pricing (different prices for different time periods)
☑️
Quantity discounts
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Different tax rates for different ticket types
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Vouchers (Promo Codes)

Discount vouchers
☑️
Variable discounts per ticket type
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Time and amount limits on vouchers
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Reveal vouchers (showing and hiding ticket types in the registration form based on the voucher used)
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Combining discount and reveal vouchers
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Creation of multiple vouchers in a batch
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Invoicing and Finances

Fully Compliant Tax-Invoices
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Invoice-First or Order-First payment flows
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Multiple payment gateways (processors) integrated
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Handling refunds and cancellation requests
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Invoice fiscalization
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Real-time VAT reporting (required by the multiple EU countries)
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Payment Processing

Easy payment through integration of diverse payment providers
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More than 20 payment methods, including credit cards, invoices, and SEPA
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Instant Payouts
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Event Marketing, Promotion and Sales

Precision Marketing Tracking

Know which marketing campaigns are selling your tickets (full UTM tracking)
☑️
Tracking directly from run.events registration forms
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Works with email campaigns, social media ads, and custom UTM tags
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Track registrations and ticket sales per marketing campaign
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Deep-dive analytics per medium and per campaign
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Influencer Marketing Campaigns

You already have your influencers: Speakers, Sponsors, Existing Attendees
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Create influencer campaigns in beautiful designs
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Two clicks are all it takes for your influencers to spread the word in their social media
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Track which influencers have participated
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Reward your influencers with gamification coins
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Link event registrations to individual influencers
☑️

Retarget incomplete orders

Know which potential attendees didn't complete their order
☑️
Analyse at which order step they are dropping off
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Retarget them with individual emails, campaigns, and discount vouchers
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Track which attendees purchased tickets after being retargeted
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Bading, Attendee Check-In and Self-Service Kiosks

Badge Design, Printing and Management

Quick-start badge designer with beautiful templates
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Badge Printing
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Print-At-Home Badges
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Lost or damaged badges management
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Badge invalidation
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Issuing replacement badges
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Duplicates prevention
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Attendee Check-In and Attendance Control App for Organizers

Attended (Staffed) Global Check-In
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Incident Management
☑️
On-Site Badge Printing
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Attendance Control and Day Check-In
☑️
Self-Service Session Check-In
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Attended (Staffed) Session Check-In
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Attendee Tracking
☑️
Check-In Analytics and Stats
☑️

Self-Service Check-In Kiosks

Easy One-Click Installation
☑️
Fully Event Branded
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Custom badge designs per attendee type
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Support for any kiosk hardware (tablet) that runs on Microsoft Windows
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Touchless check-in
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Set up early registration kiosks anywhere - hotels, airports, and more
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Tablets supported: All Windows 10 and 11 based tablets
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Full integration with run.events registration system
☑️
Measure event ROI: Compare registration to actual attendance
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Data Protection / GDPR Compliance
☑️

Supported badge printers

Swiftcolor SCC-4000D (Premium InkJet)
☑️
Canon CX-G6400 (Premium InkJet)
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Zebra ZC10L (Premium InkJet)
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Epson ColorWorks C3500 (High-quality InkJet)
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Zebra Mid-Range Thermal Printers (e.g., Zebra ZD 621)
☑️
Zebra Thermal Label Printers (Budget)
☑️
Brother Label Printers (Budget)
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Dymo Label Printers (Budget)
☑️
Standard Laser or Ink-Jet printers
☑️
Talk to us for other models
☑️

Business Networking and Attendee Engagement

Business Networking Features

Search for delegates, exhibitors, and speakers to connect with them
☑️
Scan a badge to connect instantly
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Send meeting requests and arrange meetings
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Participate in one-on-one and group chats
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Exchange files and photos
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Use Surveys, Q&As and Session Feedback to Boost Attendee Engagement

Create and send engaging flash surveys with various question types
☑️
Increase session engagement through in-session chat and Q&A
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Gain better insights by collecting and managing session feedback
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Use push notifications to gather survey and session feedback responses
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Always be in the know with live analytics and reports
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Use Gamification to Boost Expo Engagement

Set your own gamification rules
☑️
Award coins for different types of attendee engagement.
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Encourage and award visiting exhibitor booths and sponsor sessions.
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Encourage leaving feedback and filling in surveys.
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Communicate what can be obtained with the coins.
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Display swag and giveaways available at sponsor booths.
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Allow sponsors and exhibitors to organize prize drawings.
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Encourage competitiveness and engagement with live leaderboards.
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Spotlight Attendees with the Most Collected Coins.
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Encourage Attendees to Redeem Coins for Gadgets and Giveaways.
☑️

Keep Your Attendees Informed and Engaged

Send targeted emails to attendees, speakers, sponsors and exhibitors
☑️
Target email recipients by different criteria
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Send emails from your own email address and branding
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Keep your attendees informed and engaged with mobile push notifications
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Pick right target groups for each push notification
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Show interactive notifications in the event home feed
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Communicate through the mobile app using in-app displays and custom links
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Announce important information and events through branded in-app displays
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Include in-app displays in sponsorship packages to sell to sponsors and exhibitors.
☑️
Expand mobile app functionality through the use of custom in-app links.
☑️
White App
Your Event Deserves a Beautiful Mobile App
  • Event Branded
  • 360-Degree View of Your Event
  • Push Notifications and Surveys
  • Networking and Communications Hub
  • Speakers and Agenda Hub
  • Sponsors and Expo Hub
  • Personal Schedule Building
  • 1:1 Meetings
More info

Content, Speakers, and Agenda

Managing Calls for Content / Calls for Papers

Open and closed calls for content / papers
☑️
Custom speaker profile forms
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Custom content proposal submission forms
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Speaker management
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Two-way communication between speakers and content team
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Managing Content Selection Process

Create and manage multidisciplinary content teams
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Grant content team members permissions for specific content groups or topics only
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Suitable for both informal ratings and rigorous call for papers processes
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Kanban-style board for the content selection process
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Automated speaker notifications and acceptance workflow
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Calendar-Style, Drag & Drop Schedule Builder
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Integrating Agenda into Web Site and Mobile App

Customizable speaker widgets for websites, featuring all speakers or a selected subset
☑️
Customizable sessions widgets for websites, featuring all sessions or a selected subset
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Linear and tabular agenda widgets for seamless website integration
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Show Speakers, Sponsors and Agenda/Schedule in the event mobile app
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Real-time updates to the website and event mobile app for ad-hoc agenda changes
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Allow users to book sessions and create a personal schedule in the event app
☑️

Managing Session Feedback

Configurable Session/Content Feedback forms
☑️
Session/Content feedback through the mobile app
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Session feedback reminders through push notifications
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Managing Session Assets

Self-Service portal for speakers to upload session assets
☑️
Possibility event organizers to centrally manage session assets
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Easy discovery of missing session assets
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Session assets available to attendees through web site and event mobile app
☑️

Self-Service Speaker Portal

Manage biography, profile photo, and other relevant speaker information
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Manage session portfolio
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Submit sessions and invite co-speakers
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Upload and manage session assets
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Review session feedback
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Sponsors, Expo CRM, and Lead Retrieval Features

Sponsor and Exhibitor Offerings Catalog

Create an offer catalog for sponsors and exhibitors
☑️
Create sponsorship items and bundle them into sponsorship/exhibition packages
☑️
Manage availability and monitor sales for sponsorship items and packages
☑️
Create custom sponsorship offers
☑️

Sponsor Sales and Expo CRM

Manage sponsors and exhibitors database centrally
☑️
Track sponsors from year to year
☑️
Manage sponsorship/exhibiting negotiation process
☑️
Manage sponsorship opportunstes, leads, won and lost sponsorships
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Manage contract (deal) negotiations and track signed sponsorship/expo contracts
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Real-time sponsorship and expo sale numbers and dashboards
☑️
Custom sponsorship/exhibition forms, custom data per sponsorship
☑️
Sponsors and exhibitors communication and newsletters
☑️

Managing and Onboarding Sponsors/Exhibitors' Staff

Manage people on sponsors' side, track fluctuation
☑️
Differentiate between sales and marketing people on sponsor's side
☑️
Enable sponsors' staff for lead retrieval and lead management and analytics
☑️
Automatically issue and assign event tickets for sponsors' staff
☑️

Lead Retrieval

The run.events mobile app transforms into the ultimate lead retrieval tool for sponsors and exhibitors
☑️
Use the run.events mobile app to scan attendee badges in less than 2 seconds!
☑️
Custom one-tap labels for fast lead qualification during retrieval
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Enhance lead qualification with ratings and custom notes
☑️
Collaborative lead retrieval: Multiple team members can note on the same lead
☑️
Sponsors can chat with captured leads during the event
☑️
Sponsors can organize 1:1 meetings with their new leads during the event
☑️
Highlighting sponsors' personnel in the mobile app breaks the ice and boosts communication
☑️
Leads can be exported in Excel format and imported into any modern CRM platform
☑️

Self-Service Portal for Sponsors and Exhibitors

Maintain sponsor/exhibitor profile, texts and contact info
☑️
Upload brochures, magazines, and other expo materials
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Prepare everything for successful lead retrieval
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Define lead labels for one-tap lead qualification
☑️
Analyse and download collected leads
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Prize drawings and booth events
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Assigning and Tracking Tasks for Sponsors and Exhibitors

Create and assign tasks for individual sponsor or exhibitor
☑️
Create and assign group tasks for sponsors in a category
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Monitor task progress, keep track of open tasks
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Send emails to sponsors and exhibitors based on task progress status
☑️

Event Web and Event Mobile App Integration

Customizable sponsors and exhibitors widget for the web site, featuring all sponsors or a selected subset
☑️
Single sponsor widget for the web site, displaying SEO-optimized page with details of one sponsor/exhibitor
☑️
Ability to display custom sponsor data, relevant for your event, in the single sponsor widget
☑️
Offering sponsor catalogs and brochures downloads within the single sponsor widget
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List of all sponsors and exhibitors in the event mobile app
☑️
Ability to display custom sponsor data, relevant for your event, in the event mobile app
☑️
Offering sponsor catalogs and brochures downloads within the event mobile app
☑️

ROI Measurement and Real-Time Reporting

Real-time insights and reporting

Real-time attendee registration reporting
☑️
Real-time financial reporting
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Sponsors and exhibitors sales reporting
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Content submission and selection reporting
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Event check-in reporting and analytics
☑️
Session check-in reporting and analytics
☑️

Event success analysis

Financial Success Analysis
☑️
Session Attendance Reporting and Analysis
☑️
Sponsor Success Analysis
☑️
Attendee Networking Analysis
☑️

Attendee retention analysis

Tracking new and returning attendees
☑️
Identifying trends in attendance
☑️
Tracking new and lost customers
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Identifying customers with increased or decreased presence
☑️
Tracking new and lost sponsors and exhibitors
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Identifying upgrades and downgrades of sponsorship packages
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Some really nice stuff at the end

Photo and video galleries

Uploading and hosting event photos and videos
☑️
Associating photos and videos with sessions
☑️
Associating photos and videos with sponsors and exhibitors
☑️
 

Blog

The run.events blog is all about the event industry, the latest tech in the scene, and how we can make our lives as event organizers just a little bit easier.
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